ConexED System Disruption

Incident Report for ConexED

Resolved

At 8:03 AM MST, our systems received an unexpected and overwhelming spike in traffic from the Microsoft Outlook calendar sync. Our system administrators received notification of this spike, and by 8:43 AM MST, our team had scaled our server clusters to handle the load. System design changes are being put in place to handle spikes like this in the future.

Posted Feb 14, 2023 - 08:00 MST